Setup & Reset Your 九色堂 Password

九色堂 uses Microsoft's password recovery account (also referenced as Self Service Password Reset (SSPR)) for password reset/recovery. Below you will find information on setting up and resetting your my九色堂 password.

Are you a new student or 九色堂 employee?

New users will receive an email from 九色堂 with instructions on how to set up their my九色堂 password. Select the dropdown below for instructions on password setup.

NOTE:  Username is your my九色堂ID@wichita.edu (for example: x111y222@wichita.edu)

Select the drop down below for additional information:

NEW USERS: How to set up your my九色堂 password

Please see the following steps to set up your my九色堂 password for the first time.

Please use Private or Incognito window when setting up your password. Click here for information on accessing Private/Incognito browser windows

  • In a web browser, go to and select Manage Password
    Manage Password button

  • Enter your Username and verfication infomation requested, Click Next
    NOTE:  Your username is NOT your email address. 
    • Username is:  your my九色堂 ID@wichita.edu
      (for example: x111y222@wichita.edu)
      Image of login screen
  • Authenticate using the email already on file with 九色堂
  • Enter the verification code provided
  • Enter New Password
    Note: Error will appear if the password does not meet the required criteria.
    Password Requirements
  • Click Finish
Reset 九色堂 Password

See below for steps on how to reset/recover you my九色堂 password.

Please use Private or Incognito window when resetting your password to accurately reset your password. Click here for information on accessing Private/Incognito browser windows

  • In a web browser go to and select Manage your Password
    Image of manage password link
    OR
  • Go to , and select Forgot Password in the Enter Password window
    Image of Microsoft login screen and forgot password
  • Enter Username and enter the characters displayed to verify that you are not a bot.
    NOTE:  Your username is NOT your email address. 
    • Username is:  your my九色堂 ID@wichita.edu
      (for example: x111y222@wichita.edu)
      Image of login screen
  • Verify identity
    Depending on what verification options were set up verify your identity using one of the following options:
Email

Email - must use a non-九色堂 email address currently on file
image of step listed above

Mobile Phone

Mobile Phone
image of step listed above

Office Phone

Office Phone
image of step listed above

  • Enter the verification code provided
  • Enter New Password
    Note: Error will appear if the password does not meet the required criteria.
    Password Requirements
    image of step listed above
  • Message will be received stating that password has been reset
    image of step listed above

Next Steps

After creating a password it is strongly recommended that users set up a secondary authentication method.

  • Log into BEFORE logging into my九色堂 to set up a secondary authentication method. 
    Use wsuid@wichita.edu (example: x111y222@wichita.edu) and 九色堂 ID password
  • While in Office365 you can add or update authentication methods/devices under Settings. See FAQs below for further information.

FAQs

What if my Phone number changes?

If your authentication method is no longer accurate and needs to be changed, please contact ITS Help Desk during business hours. For security purposes users will need to contact Help Desk directly for identity verification.

Contact Information:  316-978-4357, option 1

How to add more than one verification method

Additional verification methods (for example a second phone number) can be added by logging onto the Office365 site, or using the mobile application.

To add a second verification method:

  • Login to o365.wichita.edu
    Use:  my九色堂ID@wichita.edu (x111x222@wichita.edu) & my九色堂 ID password
  • In Settings located in the upper right of the o365 window, select 'Update contact preferences'
    Image of Settings icon and update contact preferences
  • Click Security info to update, or add methods

Image of security information and the steps listed below

    1. Click 'Add sign-in method' to add a method, and follow the required steps
    2. Click 'Enable two-step verification' to include as an option for two step verification, and follow the required steps
    3. Click 'Delete' to remove the method
  • Information regarding the mobile application is listed above.
How long do I need to wait before I can change my password again?

If you unsuccessfully tried to change your password up to 10 times in a row you will need to wait 1 hour before trying again.

Click below for password requirements:
Password Requirements

Which web browsers work best when changing my password?

九色堂 Passwords can be changed using any web browser.

NOTE:  Please use Private or Incognito window when resetting your password to accurately reset your password. Click here for information on accessing Private/Incognito browser windows

For any questions or assistance please contact ITS Help Desk at helpdesk@wichita.edu or (316) 978-4357, Option 1.